Safety Recall Alert: Mercedes-Benz USA Addresses High-Pressure Fuel Pump Issue

by TTAC Staff

Published: January 3rd, 2024

safety recall alert mercedes benz usa addresses high pressure fuel pump issue

Mercedes-Benz USA, LLC (MBUSA) has recently initiated a safety recall campaign affecting a specific range of vehicles equipped with the M254 engine. The recall, identified by NHTSA Campaign Number 23V878000, addresses an issue related to the high-pressure fuel pump that could lead to potential safety hazards for vehicle owners and other road users. In this article, we provide a comprehensive overview of the recall, its implications, and the necessary steps for affected vehicle owners to ensure their safety on the road.

The Recall Details

Manufacturer: Mercedes-Benz USA, LLC
Components Affected: FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
Potential Number of Units Affected: 7

Summary of the Issue

The recall encompasses certain 2023 GLC300, 2024 GLE350, and GLE450 vehicles, all equipped with the M254 engine. The key issue at hand involves incorrect screws that were installed on the high-pressure fuel pump during manufacturing. These incorrect screws have the potential to impede the proper sealing between the high-pressure fuel pump and the tandem oil pump, compromising the integrity of the fuel system.

Implications and Safety Concerns

An inadequate seal in the fuel system can result in fuel and oil leaks onto the road surface. Such leaks can pose significant hazards to other road users, potentially leading to accidents and crashes. Furthermore, when fuel and oil leaks occur in proximity to hot engine components, there is an elevated risk of fire, which can be catastrophic.

Remedy and Action Required

To address this safety concern, MBUSA is taking proactive measures. Dealers will replace the high-pressure fuel pump in the affected vehicles, and this service will be provided at no cost to the vehicle owners. It is essential for affected vehicle owners to respond promptly to the recall. Owner notification letters will be sent out starting on February 19, 2024. Vehicle owners are encouraged to contact MBUSA customer service at 1-800-367-6372 to schedule their high-pressure fuel pump replacement.

Contacting the National Highway Traffic Safety Administration

In addition to reaching out to MBUSA, vehicle owners may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information and assistance regarding this recall.

Affected Products

The following Mercedes-Benz models and production years are affected by this safety recall:

MERCEDES-BENZ GLC300 - 2023
MERCEDES-BENZ GLE350 - 2024
MERCEDES-BENZ GLE450 - 2024

Vehicle safety is of utmost importance, and recalls like the one initiated by Mercedes-Benz USA, LLC, serve as a crucial reminder of the dedication to ensuring the safety of vehicle occupants and other road users. If you own a 2023 GLC300, 2024 GLE350, or GLE450 equipped with an M254 engine, please take the necessary steps to address this recall promptly and ensure the continued safety of your vehicle.

This article was co-written using AI and was then heavily edited and optimized by our editorial team.

TTAC Staff

More by TTAC Staff

Comments

Join the conversation

3 of 10 comments

SCE to AUX on Jan 03, 2024
Typical ICE stuff.

Like Reply
- VoGhost on Jan 03, 2024
  deadly stuff!
  
  Like
Dukeisduke on Jan 04, 2024
Another beep-boop-BEEP! AI post? Oh brother. Insipid doesn't begin to describe the quality of the writing. Also, seven units affected? Yawn.

1 Reply

Recent Comments

Varezhka I have still yet to see a Malibu on the road that didn't have a rental sticker. So yeah, GM probably lost money on every one they sold but kept it to boost their CAFE numbers.I'm personally happy that I no longer have to dread being "upgraded" to a Maxima or a Malibu anymore. And thankfully Altima is also on its way out.
Tassos Under incompetent, affirmative action hire Mary Barra, GM has been shooting itself in the foot on a daily basis.Whether the Malibu cancellation has been one of these shootings is NOT obvious at all.GM should be run as a PROFITABLE BUSINESS and NOT as an outfit that satisfies everybody and his mother in law's pet preferences.IF the Malibu was UNPROFITABLE, it SHOULD be canceled.More generally, if its SEGMENT is Unprofitable, and HALF the makers cancel their midsize sedans, not only will it lead to the SURVIVAL OF THE FITTEST ones, but the survivors will obviously be more profitable if the LOSERS were kept being produced and the SMALL PIE of midsize sedans would yield slim pickings for every participant.SO NO, I APPROVE of the demise of the unprofitable Malibu, and hope Nissan does the same to the Altima, Hyundai with the SOnata, Mazda with the Mazda 6, and as many others as it takes to make the REMAINING players, like the Excellent, sporty Accord and the Bulletproof Reliable, cheap to maintain CAMRY, more profitable and affordable.
GregLocock Car companies can only really sell cars that people who are new car buyers will pay a profitable price for. As it turns out fewer and fewer new car buyers want sedans. Large sedans can be nice to drive, certainly, but the number of new car buyers (the only ones that matter in this discussion) are prepared to sacrifice steering and handling for more obvious things like passenger and cargo space, or even some attempt at off roading. We know US new car buyers don't really care about handling because they fell for FWD in large cars.
Slavuta Why is everybody sweating? Like sedans? - go buy one. Better - 2. Let CRV/RAV rust on the dealer lot. I have 3 sedans on the driveway. My neighbor - 2. Neighbors on each of our other side - 8 SUVs.
Theflyersfan With sedans, especially, I wonder how many of those sales are to rental fleets. With the exception of the Civic and Accord, there are still rows of sedans mixed in with the RAV4s at every airport rental lot. I doubt the breakdown in sales is publicly published, so who knows... GM isn't out of the sedan business - Cadillac exists and I can't believe I'm typing this but they are actually decent - and I think they are making a huge mistake, especially if there's an extended oil price hike (cough...Iran...cough) and people want smaller and hybrids. But if one is only tied to the quarterly shareholder reports and not trends and the big picture, bad decisions like this get made.