Fiat Chrysler Rebuffs Claims of Falsifying Sales

Aaron Cole
by Aaron Cole

Fiat Chrysler Automobiles on Thursday released a statement strongly denying claims made by a Illinois dealer that the automaker was strong-arming its dealers into reporting bogus sales and illegally paying complicit dealers to continue its long-running sales growth.

This lawsuit is nothing more than the product of two disgruntled dealers who have failed to perform their obligations under the dealer agreements they signed with FCA US. They have consistently failed to perform since at least 2012, and have also used the threats of litigation over the last several months in a wrongful attempt to compel FCA US to reserve special treatment for them, including the allocation of additional open points in the US FCA network.

So, you’re saying it’s going to get ugly?

The two dealers, which are part of the large Napleton Automotive Group, alleged in their lawsuit this week that the automaker incentivized bogus sales from dealers to inflate their numbers through its regional sales offices.

In return, those dealers would receive larger allocations of cars that were quickly selling in a scheme called “earn and turn,” according to the lawsuit.

The allegations ground trading of FCA shares to a halt Thursday after the stock slumped more than 10 percent in European markets.

In its statement, FCA said it investigated the claims by the dealers and rejected them.

The lawsuit makes allegations of false sales reporting by FCA US. Notwithstanding numerous requests to provide evidence of this alleged activity, the plaintiffs have refused to substantiate their claims. FCA US carried out an investigation of the facts, and has determined that these allegations are baseless and plaintiffs were notified of this fact before they filed suit.

Which, of course they would.

If we let history be our guides right now as each side circles its wagons of lawyers, we know this: Maserati was accused of inflating sales last year, when dealers were asked to “punch” demonstration models that they hadn’t yet received, artificially boosting sales of its Ghibli sedan by 105 cars. We also know that Napleton has sued several automakers in the past, including Ford, General Motors and Volkswagen. In 2001, the dealer group sued Honda for not paying the dealer enough to complete warranty repair work, which was eventually thrown out by courts.

In comparison, the Larry H. Miller network of dealers — Automotive News’ No. 10 dealer in the U.S. by size vs. Napleton, which was ranked No. 41 — has not filed a lawsuit against an automaker. Neither has Lithia Motors (No. 8).

This could get seriously ugly, is what we’re saying.


Aaron Cole
Aaron Cole

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  • And003 And003 on Jan 15, 2016

    Aaron Cole wrote: "Fiat Chrysler Rebuffs Claims of Falsifying Sales" As well they should. All we have is Napleton's word on that, and if their record for filing lawsuits against manufacturers is any indication, their word is meaningless without evidence to back them up.

  • 05lgt 05lgt on Jan 16, 2016

    If you only knew ahead of time when someone was going to cause a stocks price to yo-yo like this. There might be money in it.

  • GregLocock Car companies can only really sell cars that people who are new car buyers will pay a profitable price for. As it turns out fewer and fewer new car buyers want sedans. Large sedans can be nice to drive, certainly, but the number of new car buyers (the only ones that matter in this discussion) are prepared to sacrifice steering and handling for more obvious things like passenger and cargo space, or even some attempt at off roading. We know US new car buyers don't really care about handling because they fell for FWD in large cars.
  • Slavuta Why is everybody sweating? Like sedans? - go buy one. Better - 2. Let CRV/RAV rust on the dealer lot. I have 3 sedans on the driveway. My neighbor - 2. Neighbors on each of our other side - 8 SUVs.
  • Theflyersfan With sedans, especially, I wonder how many of those sales are to rental fleets. With the exception of the Civic and Accord, there are still rows of sedans mixed in with the RAV4s at every airport rental lot. I doubt the breakdown in sales is publicly published, so who knows... GM isn't out of the sedan business - Cadillac exists and I can't believe I'm typing this but they are actually decent - and I think they are making a huge mistake, especially if there's an extended oil price hike (cough...Iran...cough) and people want smaller and hybrids. But if one is only tied to the quarterly shareholder reports and not trends and the big picture, bad decisions like this get made.
  • Wjtinfwb Not proud of what Stellantis is rolling out?
  • Wjtinfwb Absolutely. But not incredibly high-tech, AWD, mega performance sedans with amazing styling and outrageous price tags. GM needs a new Impala and LeSabre. 6 passenger, comfortable, conservative, dead nuts reliable and inexpensive enough for a family guy making 70k a year or less to be able to afford. Ford should bring back the Fusion, modernized, maybe a bit bigger and give us that Hybrid option again. An updated Taurus, harkening back to the Gen 1 and updated version that easily hold 6, offer a huge trunk, elevated handling and ride and modest power that offers great fuel economy. Like the GM have a version that a working mom can afford. The last decade car makers have focused on building cars that American's want, but eliminated what they need. When a Ford Escape of Chevy Blazer can be optioned up to 50k, you've lost the plot.
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